City Underwriting Agency, Inc. Protecting your Business, Family and Future  Since 1930

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City Underwriting Agency, Inc.
Express Customer Service






Below is our staff directory of key contacts for your convenience.

Contact Title Phone Number

Accounting
Edward McCann Chief Financial Officer 516-358-3519
Cindy Loo Accountant 516-358-3508

Bonds
Bill Maroney Senior Vice President 516-358-3515
Pat Von Posch Account Manager 516-358-3532

Claims
Debra Rothengast Claims Manager 516-358-3513
Maureen Kent Claims Representative 516-358-3563

Commercial Lines
Felicia McElwain Commercial Lines Manager 516-358-3517
Kristen Cruz Associate Account Executive 516-358-3567
Oliver Dirks Senior Account Executive 516-358-3535
Abby McNevin Customer Service Representative 516-358-3528
Dora Vazquez Customer Service Representative 516-358-3535
Sandy Wahrer Customer Service Representative 516-358-3503
Karen Zamparo Senior Account Executive 516-358-3511

Elite Business Unit
Ellie Carstens Elite Business Unit Manager 516-358-3504
Jennifer Smith Customer Service Representative 516-358-3566
Nicole Brown Customer Service Representative 516-358-3570

Group Benefits
Tom LaCascia Director of Group Benefits 516-358-3522
Stacey Bercu Director of Account Management 516-358-3568
Zoraida Marrero Account Manager 516-358-3516

Information Systems
Deborah Clancy Director of Systems & Administration 516-358-3523

Management
John Roe, Sr. Chairman of the Board 516-358-3510
John Roe, Jr. President & CEO 516-358-3534
Mary G. "Trudi" Williams Executive Vice President 516-358-3569
William Maroney Senior Vice President 516-358-3515

Marketing
Felicia McElwain Marketing Vice President 516-358-3517

Office Services/Administration
Fred Oliver Office Services Coordinator 516-358-3401
Lee Ackerman Reception 516-358-3500

Personal Lines
Ellie Carstens Personal Lines Manager 516-358-3504
Jennifer Smith Customer Service Representative 516-358-3566
Nicole Brown Customer Service Representative 516-358-3570

Production
Mary G. "Trudi" Williams Sales, Executive Vice President 516-358-3569
William J. Howe Sales, Vice President 516-358-3505
Warren Mueller Sales, Vice President 516-358-3520
Nash Roe Sales, Vice President 516-358-3525
Brian Slowey Sales, Vice President 516-358-3565

Human Resources
Deborah Clancy Human Resources 516-358-3523



City Underwriting Agency, Inc.
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City Underwriting Agency, Inc.  |  2001 Marcus Avenue, Suite W180  |  Lake Success, NY 11042
Phone: 516-358-3500  | Toll Free: 800-762-1784  |  Fax: 516-358-3540  |  Email: info@cuagency.com



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